Returns & Exchanges Policy
At BHB DISTRIBUTORS INC, we strive to ensure your beauty supply orders arrive in perfect condition, but we offer a 30-day window for returns on unused and unopened products. Please note that for hygiene reasons, certain cosmetic and personal care items cannot be returned once the seal is broken.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the specific beauty items you wish to return to receive a Return Authorization.
- 2.Prepare the Package
Securely pack the unopened products in their original packaging to prevent damage during transit to our distribution center.
- 3.Ship to BHB Distributors
Affix the provided shipping label or use a trackable carrier to send the items back to our headquarters for inspection.
- 4.Receive Your Refund
Once our quality control team verifies the condition of the items, a refund will be processed to your original payment method within 5-7 business days.